• Vehicle, Toll taxes, Parking, Driver allowance, Fuel.

• Personal expenses such as River rafting, Rock climbing, Paragliding, Joy ride (Toy Train), Entry Fee, Camera fee, Guide charges etc.
• Expenses due to natural Calamity, Accident, strikes, etc. (As per actual)
• Insurance.

Terms & Condition:

• For Late Arrival / Unscheduled Extensions please must be reported in advance for necessary arrangement and action.
• Strikes, Natural Calamity, Landslide – we are not responsible for those things. We try to advise our guest to take no risk and reschedule the Itinerary if we sense any such intention. In such cases guest have to stay in the nearest resort / hotel or lodges. Arrangement will be made by us but the extra cost in actual has to be paid by the guest.
• If by landslide, heavy rain or any other natural calamity car will go by different route, guest will be bare extra money for long route.
• Vehicle for transfers & sightseeing. Vehicle will be available to guest as per itinerary only (Point to Point basis)
• Hotel booking to be confirmed only after getting 100% of the total cost.
• Vehicle booking to be confirmed only after getting 50% of the total package cost & rest of the payment to be cleared before starting the tour. Otherwise we are unable to provide the pre-booking service and booking amount will be forfeited.
• Payment made by cash/fund transfer.
• Booking amount will not be refundable for cancellation.
• In case the client requiring any changes in the pre-booked service, such changes would be considered as new service. The cost for the new service is payable separately and adjustment with the cost of original service is not admissible. Such extension or alteration of the original service is subject to both HVH and the guests agreeing on the same. In case of any disagreement HVH commitment is limited to the service already booked.
• If any tour cancelled because of unfavourable climatic conditions, strike, train cancellation or any other circumstances, in that case booking amount will be forfeited.
• These will be no refund for any unforeseen calamities which may occur during the tour.
• The Management/Agency/Authority/we will not undertake liability towards any damage or loss of life or any property of the tourist due to an accident, theft, robbery, any illegal or immoral activity, any penalty by caused of activities against civic rule, natural calamities during the tour.
• Guests are requested to carry 4 Xerox copy of any Photo ID proof (Except Pan Card) i.e. Passport / Driving License / Voter ID along with 4 copy P.P. photos.
• Children / Students are requested to carry Original & 4 Xerox copy of school or College Photo Identity card along with 4 copy P.P. photo. Also carry the original birth certificate.
• For Infants carry 4 passport size photographs.
• Additional sightseeing or extra usage of vehicle, other than mentioned in the itinerary, will need extra cost and directly payable on the spot.
• The guest should always keep cool with the drivers as they are not tourism educated and come from different remote villages.
• As there is shortage of space for car parking in the entire Sikkim & Darjeeling region – guest will have to wait at the Lobby in time for the vehicle to start their sightseeing / transfers. Once our vehicle will leave the hotel area without picking up the guests & come back at parking stand then guest must have to arrange their own to reach at the parking stand.
• AC may be switched off on hilly routes.
• In Sikkim & Darjeeling region the same vehicles will not be providing for the entire tour, it will be changed sector-wise.
• If any tourist spot do not complete which falls on closing day & if they wants to do the same on next day then they have to pay the extra cost for the vehicle.
• If guests want any changes in their sightseeing schedule they should be informed to our executive previous day before 16:00 hrs, after that no changes are allowed. If the guest inform after 16:00 hrs it will be consider as a cancellation with no refund or guest will pay extra cost for reschedule the sightseeing.
• The guests of Innova / Xylo / Scorpion are request to travel with minimum baggage (one baggage per person). In case of excess baggage the guest will have to opt for an extra vehicle for carrying the excess baggage. The cost for this extra vehicle will be pay by guest directly.
• Vehicle should be providing as category wise not model wise.
• All vehicle rates are subject to change for the increasing of fuel cost.
• Rates are valid for Indian nationals only.
• All dispute will subject to Siliguri jurisdiction only.