• Hotel, Vehicle, Toll taxes, Parking, Driver allowance, Fuel.

• Personal expenses such as River rafting, Rock climbing, Paragliding, Joy ride (Toy Train), Entry Fee, Camera fee, Guide charges etc.
• Nathula Permit.
• Expenses due to natural Calamity, Accident, strikes, etc. (As per actual)
• Insurance.
• Service Tax.

Hotel Details:

• Accommodation in budget category two rooms with twin Sharing Basis or similar & two extra bed.
• In all hotels Budget category rooms will be allocated, in case of up gradation it will cost extra.
• In case of non availability of rooms at mentioned hotel, we shall provide alternative hotels in similar category.
• Meal Plan EP
• Meal plan will start from Dinner on first day and will end with breakfast on last day – All meals have to be taken in your designated home stay / hotel itself.

• Child below 5 years is complimentary, Please carry the age proof so that it can be produced if asked by hotel. Above 5 years denote as an adult.

• Personal expenses such as Laundry, Telephone calls, Tips & gratuity, Mineral water, Soft & hard drinks, Porter charge etc are not including in package, so the extra cost will have to borne by the party.
• The tourism infrastructure in Sikkim & Darjeeling is not very developed and one should not expect or compare it with the standards of plains & other developed destinations there is always scarcity of water and power in the region and so you would come across situation like water (hot) being supplied on time basis – morning & evening.
• Check-in 12:00 hrs. / Check-out time is 11:00 hrs.
• Rooms are not on hold, rooms will be subject to availability only at the time of booking confirmation.

Terms & Condition:

• For Late Arrival / Unscheduled Extensions please must be reported in advance for necessary arrangement and action.
• Strikes, Natural Calamity, Landslide, Non-permit – we are not responsible for those things. We try to advise our guest to take no risk and reschedule the Itinerary if we sense any such intention. In such cases guest have to stay in the nearest resort / hotel or lodges. Arrangement will be made by us but the extra cost in actual has to be paid by the guest.
• If by landslide, heavy rain or any other natural calamity car will go by different route, guest will be bare extra money for long route.
• Vehicle for transfers & sightseeing. Vehicle will be available to guest as per itinerary only (Point to Point basis)
• Hotel booking to be confirmed only after getting 100% of the total cost.
• Vehicle booking to be confirmed only after getting 30% of package cost & remaining full payment will have to pay in advance before starting the journey. Otherwise we are unable to provide the pre-booking service.
• Payment made by cash/fund transfer.
• Booking amount will not be refundable for cancellation.
• In case the client requiring any changes in the pre-booked service, such changes would be considered as new service. The cost for the new service is payable separately and adjustment with the cost of original service is not admissible. Such extension or alteration of the original service is subject to both HVH and the guests agreeing on the same. In case of any disagreement HVH commitment is limited to the service already booked.
• If any tour cancelled because of unfavourable climatic conditions, strike, train cancellation or any other circumstances, in that case booking amount will be forfeited.
• These will be no refund for any unforeseen calamities which may occur during the tour.
• The Management/Agency/Authority/we will not undertake liability towards any damage or loss of life or any property of the tourist due to an accident, theft, robbery, any illegal or immoral activity, any penalty by caused of activities against civic rule, natural calamities during the tour.
• Guests are requested to carry 4 Xerox copy of any Photo ID proof (Except Pan Card) i.e. Passport / Driving License / Voter ID along with 4 copy P.P. photos.
• Children / Students are requested to carry Original & 4 Xerox copy of school or College Photo Identity card along with 4 copy P.P. photo. Also carry the original birth certificate.
• For Infants carry 4 passport size photographs.
• Additional sightseeing or extra usage of vehicle, other than mentioned in the itinerary, will need extra cost and directly payable on the spot.
• The guest should always keep cool with the drivers as they are not tourism educated and come from different remote villages.
• As there is shortage of space for car parking in the entire Sikkim & Darjeeling region – guest will have to wait at the Lobby in time for the vehicle to start their sightseeing / transfers. Once our vehicle will leave the hotel area without picking up the guests & come back at parking stand then guest must have to arrange their own to reach at the parking stand.
• AC may be switched off on hilly routes.
• In Sikkim & Darjeeling region the same vehicles will not be providing for the entire tour, it will be changed sector-wise.
• If any tourist spot do not complete which falls on closing day & if they wants to do the same on next day then they have to pay the extra cost for the vehicle.
• If guests want any changes in their sightseeing schedule they should be informed to our executive previous day before 16:00 hrs, after that no changes are allowed. If the guest inform after 16:00 hrs it will be consider as a cancellation with no refund or guest will pay extra cost for reschedule the sightseeing.
• The guests of Innova / Xylo / Scorpion are request to travel with minimum baggage (one baggage per person). In case of excess baggage the guest will have to opt for an extra vehicle for carrying the excess baggage. The cost for this extra vehicle will be pay by guest directly.
• In Gangtok city Sumo or Simile will not to be enter in the main city. It will drop at Deorali Stand. Stand to hotel Drop / Pickup costing is not including in package.
• Vehicle should be providing as category wise not model wise.
• All vehicle rates are subject to change for the increasing of fuel cost.
• Rates are valid for Indian nationals only.
• All dispute will subject to Siliguri jurisdiction only.